COVID-19 Policies
Updated June 20, 2023

Below are KCCAT's current policies regarding in-person services. Patients have the option of in-person or televideo services and may work with your clinician to decide which of these options meets your needs and preferences for any given appointment. (Please note that KCCAT team members may not have in-person availability for some or all appointments depending on their own personal situation. Your clinician will discuss this with you as needed.)

If you test positive for COVID-19, you are not to attend any in-person appointments at KCCAT regardless of whether you wear a mask or not. Please contact your clinician to switch to telehealth until you are outside of the isolation window.

If meeting for in-person services/appointments at KCCAT, masks are optional. KCCAT leadership strongly encourages wearing a mask if any of the following criteria apply:

  • You are not up to date with your COVID-19 vaccines, according to the most recent CDC guidelines.
  • You are showing any symptoms of COVID-19 or another respiratory illness (regardless of test positivity).
  • You are at risk of getting very sick, or have a household/social contact who is at risk. (The CDC publishes county-level hospital admissions data that can serve as a proxy for transmission and risk levels. If you are in a risk group, we recommend following the CDC guidance on masking or utilizing telehealth services.)
  • You may always choose to wear a mask should you prefer. KCCAT will continue to have a limited supply of medical procedure (or “surgical” style) masks available for use.
  • (Please note that these criteria need to be assessed every time you are attending an in-person appointment or service at KCCAT.)

KCCAT staff will be following these same guidelines, but will always put on a mask if you also are wearing one. Staff may also ask you to wear a mask based on their own personal situation and we ask that you please respect their request (or switch to a telehealth appointment). We reserve the right to update these guidelines in the future. If you have any questions, please speak to your clinician or reach out to KCCAT’s Director or Director of Operations.


We are still accepting and enrolling new patients! If you are interested in KCCAT services, please review our website and complete the online New Patient/Resource Request screening form, or call (913) 649-8820 and select option 1 from the menu.

About Telehealth Services

KCCAT offers televideo appointments through a secure, HIPAA-compliant service, and we have utilized telehealth technologies for more than a decade as part of our service offerings to provide consultations and continuity of care for patients who may live outside of the Kansas City area and lack local providers with experience in anxiety specialty services While there may be select situations where in-person services at KCCAT, in the home, or in the community are indicated, most services are easily and effectively conducted via televideo. As with all of our out-of-office sessions, online therapy is provided at our usual fee rates and incur no additional costs. We are happy to discuss with current or potential patients about your individual needs and fit for online services.

Additional Resources

KCCAT staff are committed to making appropriate and thoughtful adjustments to treatments for meeting the needs of our patients and public health. Do not hesitate to reach out to our center if you have questions, or for extra support or assistance locating behavioral health services.